Payment

1. Accepted Payment Methods
We currently accept the following international payment cards:

MasterCard

VISA

All transactions are conducted through a secure channel, and we never store your full bank card information.

2. Payment Security
To guarantee the security of your payments, our site uses SSL encryption technology that complies with international standards.
All transactions are processed by certified third-party payment providers to ensure the protection of your data.

3. Payment Process Guide

(1) Select items and add them to the cart.
Choose your items, select the necessary options and click on "Add to cart".

(2) Go to the payment page.
Open your cart and click on "Proceed to checkout" to begin the payment process.

(3) Enter delivery information.
Provide your name, full address, postal code, telephone number, and email address.
Please verify the accuracy of this information to avoid any delivery delays.

(4) Choose a payment method
Select one of the following payment methods:

MasterCard

VISA

(5) Enter bank card information
Enter:

Name of the holder

Card number

Expiration date

Security Code (CVV)

All data is protected by end-to-end encryption.

(6) Confirm the order and finalize the payment.
Check your order details (items, quantities, amount, address), then click "Pay" to validate the purchase.

(7) Payment Confirmation
After a successful payment, you will be redirected to a confirmation page and will receive an email containing:

The order number

Order details

The amount paid

Delivery information

If you do not receive the email, check your spam folder or contact our customer service.

4. Possible causes of payment failure and solutions

The most common reasons for a payment failure:

Bank refused the transaction

Insufficient funds

Card expired or incorrect CVV

Bank restrictions on international payments

Internet connection problems

Recommended solutions:

Check the map information

Contact the bank to authorize the payment

Use another bank card

Try again later

If the problem persists, please contact our customer service for assistance.

5. Payment Security Tips

We never ask for your bank details by email, SMS or telephone

Avoid making payments on a public Wi-Fi network

Keep the confirmation email as proof of payment.

6. Customer Service Contact Information
If you experience any difficulties during payment, please contact us:

Tel: +1 760-222-5122
E-mail: info@casamortise.com
Address: 1006 NW 2nd St, Dania Beach, Florida 33004, United States
Customer Service Hours:Monday to Friday, 9:00 AM – 5:00 PM (Central Standard Time, CST).